PRIVACY POLICY

Effective date: March 17, 2022
Last Updated: September 17, 2026

 LUZ Fragrance Co., Ltd ("us", "we", or "our") operates the https://j-scent-global.com/ website and related online stores, customer support, marketing and other services that link to this Privacy Policy (hereinafter referred to as the "Service").

 This page informs you of our policies regarding the collection, use, disclosure, store, transfer and otherwise process of personal data when you use our Service and the choices you have associated with that data.

 We use your data to provide and improve the Service. By using the Service, you agree to the collection, use, disclosure, store, transfer and other process of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://j-scent-global.com/

 
Definitions
l  Service
Service means the https://j-scent-global.com/ website operated by LUZ Fragrance Co., Ltd. and other online stores, support services, marketing services, and related services operated or controlled by LUZ Fragrance Co., Ltd.
l  Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
l  Usage Data
Usage Data means information on how the Service is accessed and used.  Usage Data is collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).  This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
l  Cookies
Cookies are small files stored on your device (computer or mobile device).
l  Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
l  Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
l  Data Subject (or User)
Data Subject means any living individual who is using our Service and is the subject of Personal Data.

 
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with Personal Data. Personal Data may include, but is not limited to
l  Email address
l  First name and last name
l  Phone number
l  Address, State, Province, ZIP/Postal code, City
l  Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information to operate, secure, analyze, personalize, and improve the Services, and where permitted, to measure and personalize advertising.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

 If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction requiring prior consent to non-essential cookies, we will ask for your consent through a cookie consent banner before placing any non-essential Cookies (such as Analytics or Preference Cookies) on your device. You may withdraw or change your consent at any time through the cookie settings link available on our Service. Strictly necessary Cookies (such as Session and Security Cookies) do not require consent as they are essential to the operation of the Service.

Examples of Cookies we use:
・Session Cookies. We use Session Cookies to operate our Service.
・Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
・Security Cookies. We use Security Cookies for security purposes.

 Use of Data
LUZ Fragrance Co., Ltd uses the collected data for various purposes:
l  To notify you about changes to our Service
l  To allow you to participate in interactive features of our Service when you choose to do so
l  To provide customer support
l  To gather analysis or valuable information so that we can improve our Service
l  To monitor the usage of our Service
l  To detect, prevent and address technical issues
l  To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA) or the United Kingdom, LUZ Fragrance Co., Ltd legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

LUZ Fragrance Co., Ltd may process your Personal Data because:
l  We need to perform a contract with you
l  You have given us permission to do so
l  The process is in our legitimate interests, and it is not overridden by your rights
l  For payment processing purposes
l  To comply with the law

Retention of Data 
LUZ Fragrance Co., Ltd will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer period is required or permitted by law. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

LUZ Fragrance Co., Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

By way of illustration, we retain account and order data for as long as your account remains active and for seven (7) years thereafter to comply with tax and accounting obligations; we retain marketing consent records until you withdraw consent and for a reasonable period thereafter to evidence compliance; and we retain Usage Data and Cookies data for a maximum of twenty-six (26) months. At the end of the applicable retention period, Personal Data is either securely deleted or anonymized.

Transfer of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Japan and choose to provide information to us, please note that we transfer the data, including Personal Data, to Japan and process it there.

We will not rely on a general acceptance of this Privacy Policy as a substitute for a legally required international transfer mechanism. Where consent is a lawful transfer basis, we will obtain it in the manner required by applicable law.

Depending on the circumstances, transfer mechanisms may include an adequacy decision, EU Standard Contractual Clauses (SCCs), the UK International Data Transfer Agreement (IDTA), the UK Addendum to the SCCs, or another lawful mechanism. Where required, we will implement appropriate supplementary safeguards.  If you are located in the European Economic Area (EEA) or the United Kingdom, transfers of your Personal Data to Japan are made on the basis of the European Commission's adequacy decision recognizing Japan as providing an adequate level of data protection. Where a transfer is not covered by an applicable adequacy decision, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses, and you may request a copy of the relevant safeguard by contacting us using the details in the "Contact Us" section below.

EU Representative: In accordance with Article 27 of the GDPR, [INSERT NAME AND CONTACT DETAILS OF EU REPRESENTATIVE] has been appointed as our representative in the European Union.  You may contact our EU Representative on matters related to the processing of your Personal Data.

Disclosure of Data
Legal Requirements
LUZ Fragrance Co., Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
l  To comply with a legal obligation
l  To protect and defend the rights or property of LUZ Fragrance Co., Ltd
l  To prevent or investigate possible wrongdoing in connection with the Service
l  To protect the personal safety of users of the Service or the public
l  To protect against legal liability

Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)
We do not rely on Do Not Track as a universal privacy preference signal. Where applicable law requires recognition of a legally recognized opt-out preference signal, including Global Privacy Control (GPC), we will comply as required by law.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), gives you certain rights regarding your personal information.  In the preceding twelve (12) months, we have collected the categories of personal information described in the "Types of Data Collected" section above, from you directly and from your device, for the purposes described in the "Use of Data" section above. We disclose such information to our Service Providers (including Google Analytics and our payment processors) for business purposes.  We do not sell personal information for money.  Depending on how they are defined under the CCPA, our use of cookies and analytics tools such as Google Analytics may be considered a "share" of personal information for cross-context behavioural advertising purposes.

Subject to certain exceptions, you have the right to:

l  Know the categories and specific pieces of personal information we have collected about you, and the categories of sources, purposes and third parties involved;
l  Delete personal information we have collected from you, subject to certain exceptions;
l  Correct inaccurate personal information we maintain about you;
l  Opt out of the sale or sharing of your personal information, including for cross-context behavioural advertising;
l  Limit the use of sensitive personal information where applicable; and
l  Not be discriminated against for exercising any of these rights.

To exercise these rights, please contact us using the details in the "Contact Us" section below, or use the "Your Privacy Choices" link available on our website. You, or an authorized agent acting on your behalf, may submit a request. We will verify your request using the information associated with your account or the information you provide us, and we will not discriminate against you for exercising your rights under the CCPA.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of your Personal Information, withdraw consent, opt out of certain processing, and exercise other rights described below.  If you are a resident of the European Economic Area (EEA), you have certain data protection rights. LUZ Fragrance Co., Ltd aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

l  The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
l  The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
l  The right to object. You have the right to object to our processing of your Personal Data.
l  The right of restriction. You have the right to request that we restrict the processing of your personal information.
l  The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
l  The right to withdraw consent. You also have the right to withdraw your consent at any time where LUZ Fragrance Co., Ltd relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

Where applicable, you have the right to lodge a complaint with a competent data protection or privacy supervisory authority.

Automated Decision-Making and Profiling
We do not make decisions about you based solely on automated processing, including profiling, which produce legal effects concerning you or similarly significantly affect you. 　If this changes, we will update this Privacy Policy to describe the logic involved, the significance of the processing and the consequences for you, and, where required, obtain your consent.

Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics
We may use third-party Service Providers to monitor and analyse the use of our Service.
l  Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. Orders might be canceled if suspicious activity.

 The payment processors we work with are:

l  PayPal / Braintree
Their Privacy Policy can be viewed at
https://www.paypal.com/webapps/mpp/ua/privacy-full

Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please contact us:
l  By email: jsg-shop@luzfragrance.com
l  Postal Address: 240 Walnut Ave. #2, Arcadia, CA 91007 USA